LEGAL NOTICE

Last updated: July 2026

This website is operated by VELAQ, an Australian water bottle and filtration brand based in Melbourne, Victoria.

Throughout this website, the terms “VELAQ”, “we”, “us” and “our” refer to VELAQ.

BUSINESS INFORMATION

Trading name: VELAQ
Location: Melbourne, Victoria, Australia
ABN: 50701306727

For all customer enquiries, order issues, returns or legal enquiries, please visit our Contact Us page.

PRODUCT INFORMATION

We aim to ensure all product descriptions, images, specifications, pricing and information on this website are accurate and up to date.

Product colours and appearance may vary slightly due to screen settings, lighting and normal manufacturing tolerances.

FILTRATION CLAIMS

Any filtration performance claim displayed on the VELAQ website applies only to the specific filter, substance and test conditions stated with that claim.

Actual filter performance and lifespan may vary depending on water quality, usage and operating conditions.

VELAQ filter bottles are designed for appropriate drinking water sources. They are not intended to make microbiologically unsafe or otherwise unsafe water safe to drink unless expressly stated.

INTELLECTUAL PROPERTY

All VELAQ branding, logos, product imagery, illustrations, graphics, website copy and original content are owned by or licensed to VELAQ and may not be copied, reproduced or used for commercial purposes without permission.

AUSTRALIAN CONSUMER LAW

Nothing on this website or in VELAQ’s policies is intended to exclude, restrict or modify any rights that cannot legally be excluded under the Australian Consumer Law. Australian online sellers remain subject to the same consumer responsibilities as physical businesses, and product and advertising claims must be truthful and supportable.

CONTACT

For questions about VELAQ, our products, an order or this Legal Notice, please visit our Contact Us page.